FAQ

We ship all orders climate-neutrally with DHL GoGreen and use packaging made from recycled materials.

Shipping & payment methods for Germany, Austria and Netherlands:

Shipping in Germany costs €4.90 and takes 2-3 working days. Members benefit from free shipping.

You can pay via Paypal, Klarna, Visa, Mastercard and American Express.

Shipping & payment methods for the EU:

Who ships to the following EU countries:
- Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary

Shipping to these EU countries costs €7.95 and takes 7-8 working days. Members benefit from free shipping.

You can pay via Paypal, Visa, Mastercard and American Express. You can use Klarna in the following countries: Belgium, Denmark, Finland, Poland and Sweden.

You can send your items back to us within 14 days.
You can find detailed information about exchanges or returns on our information page on the topic.

Payment methods for Germany:

You can pay via Paypal, Klarna, Visa, Mastercard and American Express.

Payment methods for Austria:

You can pay via Paypal, Klarna, Visa, Mastercard and American Express.

Payment methods for the EU:

You can pay via Paypal, Visa, Mastercard and American Express. You can use Klarna in the following countries: Belgium, Denmark, Finland, Netherlands, Poland and Sweden.

GOTS is the world's leading standard for the processing of organic fibers and includes ecological and social criteria along the entire supply chain. You can find more information on our GOTS page.

As a member, you will occasionally receive news by email, pre-access to sales, exclusive promotions & much more. Membership can be canceled at any time.

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FAQ

Shipping & payment methods for Germany, Austria and Netherlands:

Shipping & payment methods for the EU:

Payment methods for Germany:

Payment methods for Austria:

Payment methods for the EU:

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