Exchange & return

Not satisfied with your order? No problem! You can return your items to us within 14 days. In principle, you can return all items that do not fit or that you like - but make sure that they are unworn.
Please also note our cancellation policy here.

Return instructions

Please note that we are currently unable to offer free returns.

Please be sure to include your order number so that we can assign your return to your order. You can use the delivery bill enclosed with your parcel or use the following form (PDF download).

Send your parcel including the order number to the following address:

Greenbomb
Smart Logistic Services GmbH
Grenzstraße 15
DE - 06112 Halle (Saale)

We recommend that you have the return shipment insured to enable tracking. As soon as we have received your return, the purchase amount will be refunded within 14 days.

If you have any questions or problems, please contact our customer service team at support@greenbomb.de.

Exchange

Would you like to exchange an item? Simply place a new order in our online store and return the item you have already received. The refund will be made in the same way as the original payment.

Complaints & Guarantees

If you have any complaints, problems with a product or similar concerns, please contact our customer service by email: support@greenbomb.de. Include a description of the problem and photos to support it so that we can best assess your concern. Our customer service will contact you directly to find the best solution to the problem together.

Returns on site

You are also welcome to return your order to our store. This saves transportation costs and protects the environment. You can find us at the following address:

Große Ulrichstraße 29,
06108 Halle (Saale)

Monday-Friday 11am-6pm
Saturday 11am-5pm