FAQ

Shipping in Germany:

Shipping within Germany is free and takes 3-5 working days.

Shipping to Austria:

Shipping to Austria costs 7.95€ and takes 7-8 working days.
Shipping is free for orders over 70€.

Shipping to the EU:

We ship to the following EU countries:
- Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Shipping to these EU countries costs 7.95€ and takes 7-8 working days.
Shipping is free for orders over 80€. 

You can return your items to us within 14 days.
Detailed information on exchanges or returns can be found on our Information page on the subject.

Payment methods for Germany:

You can pay via Paypal, Klarna, Visa, Mastercard and American Express.

Payment methods for Austria:

You can pay via Paypal, Klarna, Visa, Mastercard and American Express.

Payment methods for the EU:

You can pay via PayPal, Visa, Mastercard, and American Express. Klarna is available in the following countries: Belgium, Denmark, Finland, the Netherlands, Poland, and Sweden. 

GOTS is the world's leading standard for the processing of organic fibers and includes ecological and social criteria along the entire supply chain. You can find more information on our GOTS page.