FAQ

Shipping in Germany:

Shipping in Germany is free of charge and takes 3-5 working days.

Shipping to Austria:

Shipping to Austria costs 7.95€ and takes 7-8 working days.
From an order value of 70€ shipping is free of charge.

Shipping to the EU:

We ship to the following EU countries:
- Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary

Shipping to these EU countries costs 7.95€ and takes 7-8 working days.
From an order value of 80€ shipping is free of charge.

You can return your items to us within 14 days.
You can find detailed information on exchanging or returning items on our information page on the subject.

Payment methods for Germany:

You can pay via Paypal, Klarna, Visa, Mastercard and American Express.

Payment methods for Austria:

You can pay via Paypal, Klarna, Visa, Mastercard and American Express.

Payment methods for the EU:

You can pay via Paypal, Visa, Mastercard and American Express. You can use Klarna in the following countries: Belgium, Denmark, Finland, Netherlands, Poland and Sweden.

GOTS is the world's leading standard for the processing of organic fibers and includes ecological and social criteria along the entire supply chain. You can find more information on our GOTS page.